Situation Awareness in Crisis Management – A Case Study from the Arctic Region

Abstract

As the traffic of nuclear-propelled vessels and vessels carrying nuclear cargo is increasing in the Norwegian Sea and the adjacent Arctic Sea, the potential for accidents near the coastal regions poses a significant risk of air and sea emissions. Eventually, it will have far-reaching consequences in Norway and its neighbouring countries if such an event occurs. Hence, effective coordination and communication among diverse organizations and stakeholders are required to prevent the escalation of emergency situations. Maintaining robust situation awareness (SA) to manage such crises is crucial. This study investigates a case on maritime nuclear safety preparedness, where such a detailed scenario has developed. Participants from various stakeholders collaborate to analyse and handle this crisis. Utilizing questionnaires, we evaluate three levels of Situation Awareness and investigate how the background and expertise of such individuals influence situation awareness. Furthermore, we have provided some suggestions for maintaining good situation awareness in a given crisis management scenario.