Managing without budget in the public sector - control through trust or playing with fire? A case study of NAV Contact Center
dc.contributor.author | Sandness, Thea Petersen | |
dc.contributor.author | Skaue, Elise | |
dc.date.accessioned | 2023-10-02T12:41:11Z | |
dc.date.available | 2023-10-02T12:41:11Z | |
dc.date.issued | 2023 | |
dc.identifier.uri | https://hdl.handle.net/11250/3093488 | |
dc.description | Master of Science in Business (Siviløkonom) - Nord universitet 2023 | en_US |
dc.language.iso | eng | en_US |
dc.publisher | Nord universitet | en_US |
dc.subject | NAV Contact Center | en_US |
dc.subject | New Public Management | en_US |
dc.subject | Beyond Budgeting | en_US |
dc.subject | positive leadership | en_US |
dc.title | Managing without budget in the public sector - control through trust or playing with fire? A case study of NAV Contact Center | en_US |
dc.title.alternative | Ledelse uten budsjett i offentlig sektor - kontroll gjennom tillit eller leking med ild? En casestudie av NAV Kontaktsenter | en_US |
dc.type | Master thesis | en_US |
dc.source.pagenumber | 76 s. | en_US |